Privacy Policy

1. Who we are

Blue Peak Cleaning Services (“Blue Peak,” “we,” “us”) is a cleaning and exterior services company operating in the Las Vegas valley & surrounding areas. You can reach us at 702-551-1099, text us, or info@bluepeaklv.com. . This policy explains what we do with information collected through this website and in the course of providing service.

2. Information we collect

• Information you give us: your name, email address, phone number, service address, the service you're interested in, and any details you include in a message, quote request, or booking.
• Service records: quotes, invoices, scheduled visits, access instructions you choose to share, and notes about your property so we can serve you consistently.
• Technical information: basic, standard web server and analytics data such as pages visited, approximate region, browser type, and referring site.

We do not knowingly collect information from children, and we do not ask for sensitive categories of personal information.

3. How we use it

• To respond to your request and prepare an accurate quote.
• To schedule, perform, and follow up on your service.
• To send invoices, receipts, and service-related messages.
• To improve our website, pricing accuracy, and quality of work.
• To comply with legal, tax, insurance, and bonding requirements.

If we ever send promotional messages, you can opt out at any time by replying to the message or emailing us.

4. Payment information

Payments and online booking are handled through our third-party field-service and payment platforms. Card details are entered directly into those providers' secure systems and are not stored on this website.

5. How we share information

We do not sell or rent your personal information. We share it only with service providers who help us operate — scheduling, invoicing, payment processing, email delivery, and website hosting — and only as needed to do their job. We may also disclose information where required by law or to protect our rights, property, or the safety of our team and clients.

6. Cookies and analytics

This website may use cookies or similar technologies to keep the site working properly and to understand aggregate traffic patterns. You can block or delete cookies through your browser settings; core parts of the site will continue to work.

7. Retention and security

We keep quote requests, service records, and invoices for as long as needed to serve you and to satisfy legal and accounting obligations, then dispose of them. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

8. Your choices

You may ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you. Email info@bluepeaklv.com and we'll respond within a reasonable time. Some records must be retained where required by law.

9. Changes to this policy

If we update this policy, we'll revise the date at the top of this page. Material changes will be posted here before they take effect.